Terms of service

Last updated: September 11, 2026

1. Overview

This website is operated by LIVALEY. Throughout the site, “we,” “us” and “our” refer to LIVALEY. By visiting the site or purchasing from us, you use our services and agree to these Terms of Service, together with the policies linked on this website. If you do not agree, please do not use the site.

2. Eligibility and acceptable use

You must be the age of majority in your place of residence, or have permission from a parent or legal guardian, to use this site. You may not use the site or our products for any unlawful, fraudulent or unauthorized purpose, interfere with the site, transmit malicious code, scrape protected content or violate applicable laws.

3. Products, descriptions and availability

Products are subject to availability. We make reasonable efforts to present descriptions, measurements, colors and images accurately, but displays and manufacturing tolerances may cause reasonable variation. We may limit quantities, discontinue products or correct information at any time.

4. Prices and currency

Prices may change without notice. Our store base currency and checkout currency are U.S. dollars (USD). Any price displayed in CAD, AUD, GBP or EUR is an estimated visual conversion for convenience. The final amount charged is the USD amount shown at checkout, and your payment provider may apply its own exchange rate or fees.

5. Orders and payment

Submitting an order is an offer to purchase. An order is accepted when we confirm it and payment is authorized. You agree to provide accurate billing, contact and shipping information. We may refuse or cancel orders for suspected fraud, pricing errors, inventory issues, resale activity or other legitimate reasons. If we cancel a paid order, the applicable amount will be refunded.

6. Shipping and delivery

Processing times, shipping charges, delivery estimates, tracking and customs information are described in our Shipping Policy. Delivery dates are estimates and are not guaranteed. We will assist with carrier issues but are not responsible for delays outside our reasonable control.

7. Returns and refunds

Returns, exchanges, exclusions and refund timing are governed by our Refund Policy.

8. Intellectual property

The site and its content, including brand names, logos, text, photographs, graphics and design, are owned by or licensed to LIVALEY and are protected by applicable intellectual property laws. They may not be copied, distributed or commercially used without written permission.

9. Third-party services and links

The site may use or link to third-party services, including payment processors, carriers and analytics providers. Their services may be governed by separate terms and privacy policies. We are not responsible for third-party websites that we do not control.

10. Privacy

Our collection and use of personal information is described in our Privacy Policy.

11. Disclaimer and limitation of liability

To the fullest extent permitted by law, the site and services are provided without warranties beyond those that cannot lawfully be excluded. LIVALEY is not liable for indirect, incidental, special or consequential loss arising from use of the site or products. Nothing in these terms limits mandatory consumer rights or liability that cannot legally be limited.

12. Indemnification

To the extent permitted by law, you agree to indemnify LIVALEY against third-party claims resulting from your unlawful use of the site or material breach of these terms.

13. Severability and waiver

If any provision is found unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver of that provision.

14. Changes and termination

We may update these terms by posting a revised version on this page. We may suspend or terminate access where necessary to protect the store, customers or our legal rights.